Terms of Service

DEPOSIT & CANCELLATION

A non-refundable security deposit is required when booking your event. This deposit is deducted from your total event cost and will show in your invoice statement. The final payment is due 10 days prior to the event. In any case of cancellation, the deposit can be claimed for another event within 6-months of the day of the contract signed.

 

ADDITIONAL HOURS 

In the event that additional hours of Services are requested, and Ecstatic Entertainment accepts the request, additional Services will be charged at the rate payable the day of the event. The parties understand and agree that it may not always be possible to provide additional performance time, and Ecstatic Entertainment is under no obligation to accept an offer to purchase additional hours of Services.

 

EMERGENCY 

The agreement is subject to proven detention by accidents, transportation issues, riots, strikes, epidemics, any random acts of God, or any other legitimate conditions beyond their control. If such circumstances arise, all reasonable efforts will be made by Ecstatic Entertainment to make it to the event or find replacement entertainment at the agreed-upon fees. Should Ecstatic Entertainment be unable to procure a replacement, Purchaser shall receive a full refund.

 

BREAKS 

For any event less than five hours, we will not take any breaks and your service should be uninterrupted. For an over 5 -hour event, we may require a thirty-minute break or add an assistant.

 

PERFORMANCE SPACE 

Purchaser shall provide Ecstatic Entertainment with safe and appropriate working conditions. Ecstatic Entertainment requires a minimum of two 15-20-amp circuit outlet from a reliable power source within 25 feet (along with the wall) of the set-up area if applicable. This circuit must be free of all other connected loads. Any delay in the performance or damage to our equipment due to improper power is the responsibility of the purchaser.

 

TRAVEL 

Events within Northern VA, DC and Southern MD (D.M.V) will not be assessed a travel charge. Services requiring travel outside this area will be charged at $0.50 per mile. Events in excess of 100 miles will require accommodations be made for an overnight stay in a local hotel for Ecstatic Entertainment to be provided by Purchaser.

 

CONTRACT EXECUTION 

By executing this contract as Purchaser, the person executing said contract, either individually, or as an agent or representative, represents and warrants that he or she is eighteen (18) years of age, and further, if executing said contract as agent or representative, that he or she has the authority to enter into this agreement and should he or she not have such authority, he or she personally accepts and assumes full responsibility and liability under the terms of this contract.